ke777's Privacy Policy

ke777 ("we", "us", or "ke777 platform") operates a safe and reliable online gaming platform for players in Bangladesh. When you use ke777's website, app, or any of our services, this privacy policy applies to the collection and processing of your personal information.

This privacy policy applies to all registered users and visitors of our services. By using our platform, you accept the terms of this privacy policy.

We may update our privacy policy from time to time. Any changes will be published on this page and the "Last Updated" date will change. You are advised to review this policy periodically.

If you are under 21 years of age, please do not use ke777's services or provide any personal information.

We collect various types of information when you register on the ke777 platform and use our services. This information helps us provide you with better and safer services.

1.1 Personally Identifiable Information

• Full name and date of birth
• Email address
• National ID card or passport details (for identity verification)
• Mobile number (for transaction verification)

1.2 Financial Information

• bKash, Nagad, or Rocket account numbers (to complete transactions)
• Deposit and withdrawal history
• Wallet balance and transaction records

1.3 Technical Information

• IP address and device identifiers
• Browser type and version
• Cookie and session data
• Login time and location information
• Game play history and activity logs

1.4 Voluntarily Provided Information

• Content of communications with customer service representatives
• Feedback or complaint-related information

ke777 uses collected information only for specific and legitimate purposes. We never use your information unnecessarily.

2.1 Service Delivery and Operations

We use your information to create and manage your account, process transactions, provide gaming services, and offer technical support.

2.2 Identity Verification and Security

Information is used to complete the KYC process, prevent fraudulent activity, ensure account security, and verify the authenticity of financial transactions.

2.3 Responsible Gaming

We use your activity data to monitor your gaming habits, promote responsible gaming, and provide support when needed.

2.4 Communication and Support

Information is used to send account notifications, transaction confirmations, and promotional offers, and to provide customer service.

2.5 Legal Compliance

Information may be retained and used to comply with applicable laws and regulations, resolve disputes, and assist with legal processes.

ke777 does not sell your personal information to any third party. However, limited information may be shared in the following circumstances:

3.1 Service Provider Partners

Only information necessary for service operations may be shared with payment processors (bKash, Nagad, Rocket), technology infrastructure providers, and gaming software suppliers. These partners are bound to comply with our privacy standards.

3.2 Legal Obligations

We may be required to disclose information in response to a court order, a lawful request from a law enforcement agency, or any other legal obligation.

3.3 Business Changes

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new entity, but the terms of this privacy policy will continue to apply.

3.4 Sharing with Consent

Outside the cases mentioned above, your information will not be shared with any third party without your explicit consent.

Cookies and similar technologies are used on the ke777 website to improve your experience.

4.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the site — maintaining login sessions and ensuring security.
• Functional Cookies: To remember your preferences and settings, such as language preference.
• Analytical Cookies: To collect site usage statistics that help us improve our services.

4.2 Cookie Controls

You can accept or reject cookies through your browser settings. However, disabling essential cookies may affect some functionality of the site.

4.3 Session and Log Data

On each visit, your IP address, access time, and browser information are automatically saved to server logs. This information is used for security analysis and resolving technical issues.

However, no method of transmitting or storing information on the internet can be guaranteed to be completely secure. You also bear responsibility for the security of your account — keep your login credentials private and contact us immediately if you notice any suspicious activity.

ke777 does not retain your information longer than necessary. Retention periods are determined according to the following policy:

5.1 Account Information

Information will be retained for as long as your account is active and for as long as required after account closure to meet legal obligations.

5.2 Financial Transaction Records

Transaction records may be retained for an extended period as required by financial regulatory authorities. This is also necessary for fraud prevention and dispute resolution.

5.3 Technical Logs

Log data collected for security analysis and resolving technical issues is retained for a limited period and then securely deleted.

5.4 Data Deletion Requests

You may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

As a user of the ke777 platform, you have the following rights over your own personal information:

6.1 Right to Access Information

You may request a copy of the personal information we hold about you. We will provide that information to you within the specified timeframe.

6.2 Right to Correct Information

If your information contains any errors or is incomplete, you may request a correction. Information can be updated through account settings or via customer service.

6.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. Where there is no legal obligation to retain it, we will fulfill your request as promptly as possible.

6.4 Right to Object to Data Processing

You may object to the processing of your information for specific purposes, such as marketing communications. In such cases, we will respect your preference.

6.5 Right to Withdraw Consent

Where information is processed on the basis of consent, you may withdraw that consent at any time. However, any activity carried out on the basis of consent given prior to withdrawal will remain valid.

To exercise any of your rights, contact us at [email protected].

ke777 is strictly committed to preventing minors from gaming. Our platform is for users aged 21 and above only.

• We do not knowingly collect or retain information from any person under 21 years of age.
• Age is verified at registration, and a system is in place to verify identity with an ID document if required.
• If we learn that information has been collected from a minor, we will immediately delete that information and close the account.
• Parents or guardians who have concerns may contact us at [email protected].

ke777 reserves the right to update or change this privacy policy as needed. In the event of any change:

• The updated policy will be published on this page and the "Last Updated" date will change.
• For significant changes, we will attempt to notify you by email.
• Continued use of the platform after a change will be considered as your acceptance of the new policy.
• If you object to a policy change, you may close your account.

You are advised to read this privacy policy together with our Terms and Conditions and Responsible Gaming Policy.